Residential
So you have a pool - and sometimes you wonder if it's worth it...
You already work too much and you'd rather just enjoy your pool, not add it to the list of things to do.
We hear that - and we'll take it off your hands so you can rest easy knowing it'll be waiting for you, perfectly balanced and crystal clear.
what we do for you
01. Custom service intervals based on your needs. Is it your second home? Your primary? Do you only swim on the weekends? We will work with you to develop a plan so you get the service you need, and not just an industry standard package built on 'breakage'.
02. We teach you while we work. Most pool crews won't take the time to train their clients - some feel the mystery is good for business. We feel the opposite. We think education is a huge part of success. We want you to feel confident our services are thorough and first-class.
03. We are gentle. Throwing untold volumes of sanitizer into your pool may produce water that looks clear, but it damages your pool and your skin. We are primarily a service company - we aren't motivated to chase dollars in repairs. We want your pool or hot tub to last and we want to be your service team for as long as you own it.
04. We also do maintenance and repairs. Your equipment should last a long time if cared for; but when the time comes to repair, we'll give you transparent un-pressured options that fit your actual needs and your budget.
Why should you choose GrayCollar?
Put simply, we are not your average vendor. Our company was built on a desire to provide first-class service - a few steps above in everything we do. This means we obsess over the details and we can't help but do a little more than average every single visit.
Better Knowledge
Manuals and trainings provide a baseline of education and help ensure consistent standards. A lot of companies stop here because they know 'enough' to do the job.
We go past this. Way past this. You'll find that our team members understand your equipment and your water. Chemistry is a compound science - every adjustment has complicated and multifaceted effects.
We provide deeply custom approaches to water chemistry that are specific to your equipment and usage. Your water always has exactly what it needs, when it needs it. Never more, never less.
Better Attention
We offer more visits than most of our competitors at better rates. We offer complete all-inclusive packages no one else can.
We do this because we know that we've committed to do the job right the first time. We take the responsibility seriously and we don't ever offer services we don't believe will provide the results you are looking for.
We do more service during our visits. We scrub a little harder. We pay closer attention. We often clean up messes that aren't even ours. We make constant tweaks and adjustments. We never assume and we log every detail.
Better Care
Our company's heritage is deep with hospitality experience and business ownership.
We intimately understand the needs of our clients; on occasion even before they do. We want to be the solution before the problem exists.
We are truly here for you. Our team members are the friendliest and sharpest technicians you've ever met.
Relationships are everything to us. Continually earning your business is what we do.
